Accessibility statement for Apply for Armed Forces Compensation or a War Pension service
This accessibility statement applies to apply-armed-forces-compensation-or-war-pension.service.gov.uk (opens in a new tab).
This website is run by the Ministry of Defence. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We've also made the website text as simple as possible to understand.
AbilityNet has helpful advice on how to make your device easier to use (opens in a new tab).
How accessible this website is
This website is fully accessible.
Contact information
If you have difficulty using this service, email DBSVets-Modernisation-ContactUs@mod.gov.uk or contact Veterans UK Helpline
- freephone (UK only): 0808 1914 2 18
- telephone (overseas): +44 1253 866 043
Normal Service 8.00 am to 4.00 pm Monday to Friday
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems that are not listed on this page or think we’re not meeting accessibility requirements, you can report an accessibility problem.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations').
If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (opens in a new tab).
Technical information about this website’s accessibility
The Ministry of Defence is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. Web Content Accessibility Guidelines version 2.1 AA standard (opens in a new tab).
Preparation of this accessibility statement
This statement was prepared on 16th September 2022. It was last reviewed on 16th September 2022.
This website was last tested on TBC. The test was carried out by Digital Accessibility Centre (DAC) Ltd.
We used this approach to deciding on a sample of pages to test. The test combines technical auditing with disabled user feedback. The test does not list each specific area that requires change but highlights patterns of problems where they exist. The test covered the end-to-end digital service.